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Domestic and International Call Centre Email/Chat/Voice
2 weeks ago
Roles and Responsibilities
**Position for a social media giant**
Multiple roles available
call center
- Candidate should have excellent problem solving capabilities and lateral thinking skills.
- Good Knowledge of Audit and Evaluation function.
- Analytical bent of mind.
- Ability to handle pressure and a natural go better.
- Ability to lead associates and drive Quality culture.
- Understanding of the Business situation and capability to address issues.
- Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill. Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team.
- Take care of Attendance Management.
- Responsible for Audit Accuracy & Quality Improvements.
Desired Candidate Profile
Should have a good command on Operational skills.
Should have good knowledge of Excel to make reports in reference to performances.
Perks and Benefits
International Domestic Call Centre Email/Chat/Voice
WhatsApp number
No Fees Call
Mail Id- Age Limit 18 to 32
12th or Graduate any degree or diploma can apply
Salary 10000 to 15000 and incentive 1 lakh
