
Customer Engagement Officer
7 days ago
Customer Survey and Feedback Team:
- 2 person
- Meeting with Customers and take feedback, an questionnaire to be prepare for the same
b. Tracking of Actions related to customer feedbacks or solutions
c. Minimum 12 to 15 days Visit to customer - 5 Customer per day = around 75 Customer visit per month
d. Report submission on feedback and visit
2. Employee Survey and Feedback Team:
- a. Meeting with Employees in different branches and take feedback and their pain points, an questionnaire to be prepare for the same
b. Tracking of Actions related to Employee feedbacks or solutions
c. Minimum 12 to 15 days Visit to customer - 15 Employee per day = around 100 Employee visit per month
d. Report submission on feedback and visit
**Salary**: From ₹12,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work 3: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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