Tellecaller

3 days ago

Gomtinagar Lucknow Uttar Pradesh, India Webvoom Pvt. Ltd. Full time

**Job Title**: Telecaller - IT Product Sales

**Location**: Vibhuti Khand, Gomti Nagar, Lucknow

**Salary**: ₹15000 - ₹35000 per month (Fixed + Incentives)

**Department**: Sales & Business Development

**Reports To**: Sales Manager / Team Leader

**Job Overview**:
**Key Responsibilities**:

- **Outbound Sales Calls**:

- Make outbound calls to potential clients, introducing and promoting our range of IT products (software, hardware, cloud services, etc.).
- Build rapport with prospective customers and qualify leads based on their business needs.
- **Product Pitching & Conversion**:

- Effectively pitch IT products and services, emphasizing the benefits and value propositions tailored to the customer’s business.
- Address client queries, explain product features, and offer tailored solutions that meet their IT requirements.
- Convert leads into sales by closing deals over the phone or guiding the lead through the next steps.
- **Customer Relationship Management**:

- Develop and maintain strong relationships with clients, ensuring their needs are met and they are satisfied with the offered solutions.
- Follow up with leads, ensuring timely communication and assisting in the decision-making process.
- **Sales Target Achievement**:

- Meet or exceed sales targets set by the company, ensuring consistent and predictable sales performance.
- Keep track of sales performance and report results to management regularly.
- **Upselling & Cross-Selling**:

- Identify opportunities to upsell additional IT solutions or related products to existing customers.
- Promote and suggest relevant add-ons that would enhance the customer’s IT infrastructure or improve their business operations.
- **Product Knowledge**:

- Stay up to date with the latest trends in the IT industry and product updates.
- Understand technical aspects of the IT products being sold, so you can effectively explain and demonstrate their value to customers.
- **Lead Management & CRM Usage**:

- Maintain accurate records of client information, sales activities, and follow-up schedules in the company’s CRM system.
- Ensure proper documentation of client needs and product requirements for the sales team.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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