Tellecaller

3 days ago

Gomtinagar Lucknow Uttar Pradesh, India Logimetrix Techsoutions Pvt Ltd Full time

**Job Summary**:
We are seeking a motivated **Telecaller** to join our IT company. The role involves interacting with potential clients, explaining IT products/services, generating leads, fixing appointments for the sales team, and maintaining strong client relationships.

**Key Responsibilities**:

- Make outbound calls to prospective clients to promote IT products and services.
- Handle inbound inquiries and provide details about company offerings.
- Generate leads, qualify prospects, and schedule meetings for the business development team.
- Maintain a daily call log and update the CRM with accurate client information.
- Follow up with interested clients and nurture relationships for long-term business.
- Understand client needs and explain relevant IT solutions (software, web, app, cloud, etc.).
- Achieve daily/weekly/monthly calling and lead generation targets.
- Coordinate with sales, marketing, and technical teams to ensure smooth client communication.
- Provide feedback to management about client requirements and market trends.

**Skills & Competencies**:

- Excellent communication skills (English & Hindi, other regional languages a plus).
- Basic knowledge of IT services (software, websites, apps, cloud, digital solutions).
- Persuasive and confident telephone manner.
- Strong customer service and relationship-building skills.
- Ability to work under targets and meet deadlines.

**Qualifications**:

- Graduate/Undergraduate (any stream).
- Prior telecalling/inside sales experience in IT or service industry preferred.
- Freshers with good communication skills may also apply.

**Work Environment & Benefits**:

- Competitive salary + incentives based on performance.
- Training on IT products and sales process.
- Career growth opportunities in sales and business development.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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