Branch in Charge

6 days ago


Hyderabad Telangana, India The Professional Couriers Full time

**About the Role**:
**Key Responsibilities**:

- **Branch Operations**: Supervise daily courier activities including bookings, sorting, dispatching, and delivery tracking.
- **Team Supervision**: Manage a team of delivery staff, counter executives, and support personnel to ensure operational efficiency.
- **Customer Service**: Resolve customer queries, address service issues, and ensure a positive customer experience.
- **Sales & Business Development**: Support local sales efforts, onboard new customers, and increase branch-level revenue.
- **Reporting & Documentation**: Maintain accurate records of bookings, delivery status, branch expenses, and submit regular reports to the Divisional Manager.
- **Compliance**: Ensure adherence to TPC's operational standards, safety protocols, and service quality benchmarks.

**Required Qualifications & Skills**:

- Bachelor's degree or equivalent (Logistics/Business background preferred).
- Minimum **1-3 years of experience** in the **courier or logistics industry**:

- Strong leadership, organizational, and multitasking abilities.
- Good communication skills in English, Telugu, and Hindi.
- Proficiency with basic computer tools (MS Excel, tracking software).

**What We Offer**:

- A stable, growth-focused work environment in a reputed national brand.
- Opportunities to progress within the Hyderabad division and beyond.
- Performance-based incentives and recognition.

Pay: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Courier: 1 year (preferred)

Work Location: In person

Application Deadline: 17/05/2025
Expected Start Date: 26/05/2025


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