Call Center Executive

23 minutes ago

Bhopal Madhya Pradesh, India Magnum Group Bhopal Full time

**Job Title**: Voice Support Executive/ Customer Care Executive

**Company**: Magnum Group

**Location**: Bhopal

**Full Address**: Ground floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal

**Job Type**: Full-Time, Permanent

Join our dynamic team at Magnum Group in Bhopal. We are currently hiring for the positions of Voice Support Executives at our conveniently located office:
**Ground floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal**

**Responsibilities**:

- Respond to customer inquiries via chat or voice calls in a professional manner.
- Provide accurate and timely information to address customer needs.
- Resolve customer issues effectively and escalate when necessary.
- Maintain records of customer interactions.
- Collaborate with teams to enhance processes.
- Stay updated on product knowledge.

**Requirements**:

- Minimum Graduation Required
- Proficiency in English (written and verbal).
- Proficiency in a regional language is a plus.
- Strong communication and problem-solving skills.
- Empathy and patience.
- Adaptability to flexible work schedules.

**Benefits**:

- Competitive monthly salary: upto ₹17,000.00.
- Paid sick time.
- Flexible work schedule with day, evening, and rotational shifts.

**How to Apply**:
Contact **Rishabh Sen, HR at Magnum Group in Bhopal**, for more information and to apply:

- WhatsApp Phone: 8871542238
- Primary Phone: 9685397317

**Benefits**:

- Paid time off

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- BPO: 1 year (preferred)
- Inbound voice: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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