Operation Assistant

5 days ago

Mohali Punjab, India The ArtLogic Full time

**Job Title**: Operations Assistant

**Experience Required**: Minimum 1 Year

**Location**: Mohali

**About Us**:
We’re a small but mighty graphic design firm based in Mohali, specializing in everything from print design and UI/UX to motion graphics. At The ArtLogic, we don’t just design—we create. Our goal is to help brands not just look good but stand out in a crowded world.

We’re a close-knit team of passionate designers who love what we do, and we’re always looking for creative minds to join us. If you're excited about making bold ideas a reality, we'd love to work with you

**Key Responsibilities**:

- Maintain and update recruitment databases and documentation.
- Handle customer calls, resolve queries, and provide chat or on-call support to ensure customer satisfaction.
- Communicate effectively to address customer concerns and escalate issues when required.
- Maintain accurate and organized records in MS Excel and other management tools.
- Prepare reports and analyze data as needed to support operational decisions.
- Provide general support for office operations, including managing schedules and coordinating with teams.
- Use MS Office tools (Excel, Word, PowerPoint) to prepare presentations, documents, and records.

**Required Skills and Qualifications**:

- **Proficiency in MS Office Suite (Excel, Word, PowerPoint).**:

- **Microsoft Excel**

Advanced knowledge of formulas, functions (e.g., VLOOKUP, Pivot Tables), and data analysis.

Ability to create and maintain reports, dashboards, and spreadsheets.
- **Microsoft Word**:
Strong document formatting skills for creating reports, letters, and templates.

Knowledge of using tables, styles, and formatting tools effectively.
- **Microsoft PowerPoint**:
Expertise in creating professional presentations with animations, charts, and visual aids.
- Familiarity with management tools or project tracking software.
- Strong communication skills for customer interaction and team coordination.
- Good organizational skills and attention to detail.
- Ability to multitask and manage time effectively.

**Preferred Qualifications**:

- Familiarity with project management tools or ERP systems is a plus.
- Ability to work independently and as part of a team.

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- UK shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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