Guest Relationship Executive

6 days ago

Paschim Vihar Delhi Delhi, India DS Solutions Full time

We are hiring for GRE (Guest Relationship Executive) in 5 star hotel (**Radisson Blu Hotel) **Paschim Vihar

**ESSENTIAL FUNCTIONS AND RESPONSIBILITIES**
- Attend to all the walk-in members in the hotel
- Register any member’s request according to the set procedure in a logbook and computer for the records
- Achieve monthly sales target of a minimum of 15-25 membership sales
- Research lost or missing information in accordance with established procedures
- Make variety of calls such on birthdays and anniversaries of the members, special invitation calls for an event and special promotions on timely fashion.
- Conduct a telephonic survey according to the set procedure of all the members who have used the dining facilities of the hotel
- Assist with special projects by as requested by the Manager in charge
- Maintain associated logs, records and tracking reports in accordance with established priorities and procedures
- Perform other related duties incidental to the work described herein

**OTHER DUTIES AND RESPONSIBILITIES**
- Liaise with the Administration to ensure that all data requested is correct, complete and delivered in a timely manner
- Liaise with the hotel sales, marketing, finance & operations for all relevant requests from the club office & the corporate office.

**KNOWLEDGE AND SKILLS REQUIRED**
- Excellent communication skill, organizational skills and attention to detail are a must
- Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Trustworthy and able to maintain confidentiality of records and information

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Paschim Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9250886260

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