Customer Service

Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints. Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests. Keep records of customer interactions and transactions, recording details of inquiries, complaints,...

**Industry Type**: - Tour and Travel **Functional Area**: - Handling all agents queries of Bedsvalue (leading B2B Portal for Travel Agents) **Experience**: - 2 - 5 years relevant experience is mandatory in OTA System & B2B travel agent hotel booking related query handling - preferably from Destination Management Companies/Tour and Travel...

**Industry Type**: Tour and Travel **Functional Area**: Travel agents query handling and travel operational works **Experience**: 2- 5 years experience is mandatory in operations and travel agents B2B query handling - preferably from Destination Management Companies/Tour and Travel Industries **Qualification**: B.Com, MBA in Tour and Travel...

**Customer Service Executive Requirements** - A bachelor’s degree in administration or a related field. - A minimum of **1+** years of experience as a customer service representative. - Superior written and oral communication skills. - Leadership skills to guide and improve a team. - Data entry and basic computer skills. - Knowledge about customer...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

**Job Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)** **Location: Saket, Delhi** **Shift: US Night Shift IST (8 PM TO 5 AM)** **Salary**: **For Fresher-3 LPA Fixed+1.50 LPA Incentives** **For Experienced-5LPA+3 LPA incentives** As a Computer Technical Sales Representative, you will be responsible for promoting and...

LOCATION : LAXMI NAGAR, MAYUR VIHAR PHASE 1 **CREADIT CARD Responsibilities**: - Calling existing and potential customers to persuade them to purchase company products and services. - Accurately recording details of customers’ purchase orders. - Processing all customer purchases accordingly. - Generating promising leads for the outside sales team to...

Experience -2 + Years Qualification-Graduate From Real estate background/Hospitality Area of specialization - Customer Service Management, Complaint Handling & Resolution, Effective Communication Skills, Documentation Handling, Excel Skills (Vlook Up and Pivot), Handover Scheduling, Customer Relationship Building, Project Co-ordination, Customer Queries...

**Customer Service Executive Responsibilities**: - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the...

Ø Understand client’s requirements and accordingly provide services Ø Strategize engagement plans for inactive customers and activate their accounts Ø Ensure that customers trade actively after opening the trading account Ø Maintaining & keeping track of data, reminding clients about activities they need to do, office / operations related work,...