Customer Service

**Job Title: Computer Technical Sales Representative-INBOUND SALES (Fresher/Experienced)** **Location: Saket, Delhi** **Shift: US Night Shift IST (8 PM TO 5 AM)** **Salary**: **For Fresher-3 LPA Fixed+1.50 LPA Incentives** **For Experienced-5LPA+3 LPA incentives** As a Computer Technical Sales Representative, you will be responsible for promoting and...

Monitor and report results against established key performance indicators including clear weekly reporting metrics - Assist and coach Customer Service leaders and Schedulers - Enforce employee accountability with regard to safe work environment, quality and efficiency - Regular tendering of the services - Support in management and responsibility for tracking...

**Customer Service Executive Responsibilities**: - Supervising a team of customer support professionals. - Monitoring the entire customer service process. - Resolving customer issues brought to your attention. - Creating procedures and policies for effective customer service. - Planning how to train customer support professionals. - Standardizing the...

Ø Understand client’s requirements and accordingly provide services Ø Strategize engagement plans for inactive customers and activate their accounts Ø Ensure that customers trade actively after opening the trading account Ø Maintaining & keeping track of data, reminding clients about activities they need to do, office / operations related work,...

**Key Responsibilities** - **Customer Support**: - Provide clear, concise, and accurate information about products, services, policies, and procedures. - Resolve customer issues in a timely manner, ensuring satisfaction and first-contact resolution. - **Complaint Management**: - Actively listen to customer complaints and escalate complex issues when...

**Customer support**: Assisting customers with questions, issues, and complaints - **Customer satisfaction**: Ensuring customers are satisfied with the products and services - **Follow-up**:Following up with customers to ensure issues are resolved - **Customer feedback**:Collecting customer feedback and passing it on to the product or sales team - **Sales**:...

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR). The CSR will handle incoming calls from customers, provide information, resolve issues, and ensure a high level of customer satisfaction. This position requires excellent communication skills, patience, and a commitment to delivering...

**Key Responsibilities**: - Handle inbound and outbound customer calls, providing solutions and resolving inquiries in a professional manner. - Engage with customers via live chat, offering real-time assistance and troubleshooting. - Maintain a high level of customer satisfaction by providing personalized support and resolving issues in a timely manner. -...

**Key Responsibilities**: - Handle inbound and outbound customer calls, providing solutions and resolving inquiries in a professional manner. - Engage with customers via live chat, offering real-time assistance and troubleshooting. - Maintain a high level of customer satisfaction by providing personalized support and resolving issues in a timely manner. -...

Team Leader - Customer Service + renewals. Min. 2 years of on paper experience as a Team leader as outbound customer service Recent exp has to be Customer Service Exp should in Outbound service along with Renewals/upsell will be added advantage where he has handled a call flow of 100 to 150 As a TL, he should take calls too as and when required Maximum...