Quality Control Supervisor

**ROLE**: National QC Lead - Appliances

**LOCATION**: Mumbai/Bengaluru/Delhi NCR

**NUMBER OF DIRECT REPORTEES** : 10 QC Executives (Pan India)

**KEY RELATIONSHIPS REPORTS TO**: Head of Operations & Procurement

**KEY RELATIONSHIPS** **:Internal**: Operations / Procurement

**External**: Vendors

About the Role:

- As the National Quality Check Head (Appliances), you will play a pivotal role in ensuring that our diverse range of appliances meet the highest quality standards, aligning with customer expectations, and complying with safety regulations. Your expertise in understanding appliance technologies, manufacturing processes, and establishing rigorous quality checks will be crucial in maintaining superior product quality._

Responsibilities and Ownership:(Things that the role cannot miss)
- _**Appliance Technology Expertise**:_ _Utilize comprehensive knowledge of appliance technologies, functionalities, and manufacturing processes to develop and refine specialized quality check procedures and standards tailored specifically to appliances._
- _**Parameter Definition**:_ _Establish clear parameters and benchmarks for different types of appliances, considering technological aspects, functionalities, durability, and safety standards, ensuring consistency and excellence across all products._
- _**SOP Development**:_ _Formulate detailed and comprehensive Standard Operating Procedures (SOPs) for quality checks, encompassing various stages of appliance production, assembly, and post-production handling._
- _**Leadership in Inspection Processes**:_ _Lead and oversee a team of quality inspectors and coordinators across multiple locations, guiding them in conducting meticulous and systematic inspections of appliances prior to dispatch or delivery to customers._
- _**Performance Evaluation and Enhancement**:_ _Establish robust quality control metrics, Key Performance Indicators (KPIs), and assessment methodologies to continuously monitor and enhance the effectiveness of the appliance quality check process._
- _**Collaborative Problem-Solving**:_ _Collaborate closely with the procurement team to communicate identified quality issues, propose improvements in product specifications, and collaborate on sourcing strategies to enhance overall appliance inventory quality._
- _**Compliance and Audits**:_ _Conduct routine audits and inspections of warehouses, suppliers, and third-party vendors, ensuring strict adherence to quality standards, safety regulations, and alignment with established SOPs._
- _**Reporting and Recommendations**:_ _Generate comprehensive reports and detailed analyses based on quality check findings, identifying trends, and providing actionable recommendations to senior management for continuous improvement._
- _**Training and Development**:_ _Develop and execute training programs to educate and empower staff involved in the quality check process, enhancing their knowledge and understanding of established quality standards and SOPs._
- **Component Knowledge**: In-depth understanding of appliance components, availability, and costing.
- **Supply Chain Analysis**: Assess supply chains to ensure quality component sourcing and cost optimization.
- **Vendor Relationship Management**:Foster strong partnerships for reliable component supply.
- **Continuous Improvement**: Drive enhancements in design and sourcing strategies based on quality insights.
- **Cross-Functional Collaboration**: Align quality checks with technological advancements and product development.
- **Cost-Benefit Analysis**: Evaluate proposals for quality enhancements, considering cost and impact.
- **PREFERRED QUALIFICATIONS**:_ _Your work till now will be the first qualification that would matter to us. Other than that, you should be: _
- Bachelor's degree in a relevant field; a master’s degree is advantageous.
- Extensive experience 3 to 5 years in quality control/assurance within the appliance industry.
- In-depth knowledge of appliance technologies, manufacturing processes, and industry-specific quality standards.
- Strong leadership and managerial skills with a proven ability to effectively lead teams.
- Analytical mindset with the capability to interpret data, identify areas for improvement, and implement strategic solutions.
- Excellent communication skills enabling effective collaboration across diverse cross-functional teams.
- Meticulous attention to detail and a strong commitment to upholding and improving high-quality standards throughout the appliance inventory.

Pay: ₹600,000.00 - ₹1,000,000.00 per year

**Experience**:

- Quality Assurance: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9394937445