Tele Collection Executive

2 days ago

Sanpada Navi Mumbai Maharashtra, India Integro Finserv Pvt Ltd Full time

Job Title: Loan Recovery Collection Executive

Job Summary:
**Responsibilities**:

- Contact customers who have defaulted on their loans and negotiate payment arrangements
- Provide excellent customer service while effectively communicating the consequences of non-payment and encouraging prompt repayment
- Maintain accurate and up-to-date records of all customer interactions and collections activities
- Follow up proactively with customers to ensure timely and regular payments
- Collaborate with other departments within the organization, such as legal and finance, to resolve escalated collection issues
- Adhere to all relevant laws, regulations, and company policies during the collections process
- Meet or exceed assigned collection targets on a regular basis

**Requirements**:

- High school diploma or equivalent; a bachelor's degree is preferred
- Previous experience in collections or a similar role, preferably in the banking or financial services industry
- Strong communication and negotiation skills
- Ability to work independently and under pressure to meet collection targets
- Excellent problem-solving and decision-making abilities
- Knowledge of relevant laws, regulations, and best practices in collections
- Ability to maintain confidentiality and handle sensitive customer information with care

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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