Tele-Collections

2 days ago

Navi Mumbai, India White Force Full time

Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections  Experience: 2-8 years  Work Location: Mumbai (Vikhroli)  Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium enterprises (SMEs) with quick, hassle-free access to business loans. We strive to make lending accessible and transparent through innovative solutions and technology. Role Overview As a Tele-Collections executive at Flexiloans Technologies, you will be responsible for handling outbound and inbound calls related to loan repayments. You will be an essential part of the collections team, working to ensure that the company’s loan recovery process is smooth, timely, and efficient. Key Responsibilities:  Manage customer accounts for collections through phone-based communication (outbound/inbound).  Follow up with customers on overdue payments and negotiate mutually agreeable repayment terms.  Work effectively on different buckets (Bucket X, Bucket 1, and Bucket 2) to ensure collections are done within the stipulated time.  Identify and escalate potential issues that may hinder collections and work with other departments to resolve them.  Maintain detailed records of customer communications, actions, and status of the collections.  Meet and exceed monthly collections targets while ensuring customer satisfaction.  Ensure all collections activities comply with legal and company policies and regulations. Required Skills & Qualifications:  2-8 years of experience in tele-collections, preferably with experience handling Bucket X, 1 & 2.  Strong negotiation skills with the ability to manage difficult situations and customer concerns effectively.  Excellent communication skills, both verbal and written.  Ability to handle a high volume of calls and work under pressure to meet targets.  Knowledge of customer service principles and practices.  Basic proficiency with MS Office and other relevant software tools.  Prior experience in financial services or fintech companies is preferred.

  • Tele-Collections

    1 day ago

    Navi Mumbai, India White Force Full time

    Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections  Experience: 2-8 years  Work Location: Mumbai (Vikhroli)  Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium...

  • Tele-Collections

    2 days ago

    Mumbai, India White Force Full time

    Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections Experience: 2-8 years Work Location: Mumbai (Vikhroli) Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium...

  • Tele-Collections

    1 day ago

    Mumbai, India White Force Full time

    Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections Experience: 2-8 years Work Location: Mumbai (Vikhroli) Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium...

  • Tele Collection Executive

    7 days ago

    Mumbai, Maharashtra, India Triedge Solutions Full time

    Position : Sales - Tele-Calling Sales & Operations **JOB ROLE**: - Hiring for Tele collection process Location Thane No Sales or Target Brief Job Description: Contacting customers: The telecollection executive contacts customers by phone to collect overdue payments. Following up with customers: The telecollection executive follows up with customers to...

  • Tele Collection Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Acenna Technology Solutions Pvt Ltd Full time

    **reminder calls to client's customers primarily as an initiative for credit recovery to ensure “on-time payment”** **Initiate outbound calls to customers with overdue payments or outstanding debts** **Tele Collection for personal loan** **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Health...

  • Tele Collection Executive

    11 hours ago

    Bengaluru, Goregaon, Mumbai, India Innoitus Full time

    Tele Collection ExecutiveExperience: 1 year (Tele-Collections)Education: 12th PassCertification: DRA Certified Role: Make collection calls, follow up on overdue payments, update records.For more details, please call Anil

  • Tele Collection Executive

    7 days ago

    Ghatkopar West, Mumbai, Maharashtra, India Vidhisha Paper Mills Pvt. Ltd. Full time

    **Job Opening: Tele Collection Executive ( Male)** Experience Required: 2 to 5 years Location: Ghatkopar West Age: 20 Yrs. to 35 Yrs. **Job Summary**: **Responsibilities**: - Make outbound calls to customers with pending payments. - Explain the dues and payment terms to customers clearly. - Follow up regularly with defaulters for payment recovery. -...

  • Tele Collection Executive

    1 day ago

    Mumbai, Maharashtra, India Lata enterprises Full time

    Job description- Tele Collection ExecutiveLocation: ThaneExperience Level: 1– 3 YearsKey Responsibilities:Make outbound calls to customers with overdue personal, business, or consumer loans.Coordinate customers about their pending EMIs and payment due dates.Maintain a polite and professional attitude while handling customer queries.Record call details and...

  • Tele Collection Executive

    5 hours ago

    Andheri, Mumbai, Maharashtra, India Adhaan Hiring Edge Solution Pvt Ltd Full time

    JD for TCC - Tele Collection (Collector and TL) Contacting customers and informing them of their overdue bills. Maintaining customer payment records Responding to customer queries Excellent negotiating and communication skill Familiarity with state debt collection laws -TL Knowledge of payment plans and accounting procedures. Should have good...

  • National Manager

    3 weeks ago

    Mumbai, India Skillventory Full time

    Job Description Strategies and Establish the Tele Collections for the Unsecured Products. Drive overall performance for Call center Collection. Monitoring key metrics on daily basis Contactability, PTPs, Conversions. Customer segmentation to drive contactability and TF conversion. Campaign design. Incentive scheme design and roll out. Review and improve day...