Tele-Collections

8 hours ago

Navi Mumbai, India White Force Full time

Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections  Experience: 2-8 years  Work Location: Mumbai (Vikhroli)  Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium enterprises (SMEs) with quick, hassle-free access to business loans. We strive to make lending accessible and transparent through innovative solutions and technology. Role Overview As a Tele-Collections executive at Flexiloans Technologies, you will be responsible for handling outbound and inbound calls related to loan repayments. You will be an essential part of the collections team, working to ensure that the company’s loan recovery process is smooth, timely, and efficient. Key Responsibilities:  Manage customer accounts for collections through phone-based communication (outbound/inbound).  Follow up with customers on overdue payments and negotiate mutually agreeable repayment terms.  Work effectively on different buckets (Bucket X, Bucket 1, and Bucket 2) to ensure collections are done within the stipulated time.  Identify and escalate potential issues that may hinder collections and work with other departments to resolve them.  Maintain detailed records of customer communications, actions, and status of the collections.  Meet and exceed monthly collections targets while ensuring customer satisfaction.  Ensure all collections activities comply with legal and company policies and regulations. Required Skills & Qualifications:  2-8 years of experience in tele-collections, preferably with experience handling Bucket X, 1 & 2.  Strong negotiation skills with the ability to manage difficult situations and customer concerns effectively.  Excellent communication skills, both verbal and written.  Ability to handle a high volume of calls and work under pressure to meet targets.  Knowledge of customer service principles and practices.  Basic proficiency with MS Office and other relevant software tools.  Prior experience in financial services or fintech companies is preferred.

  • Tele Collection Executive

    2 weeks ago

    Navi Mumbai, India Logix Staffing Pvt Ltd Full time

    Urgent Requirement For Tele-collection - Position - Tele-collection & Customer Service - Job Location - Ghansholi Near Railway Station - Salary - 12k to 18k + PF + ESIC + Incentive - Qualification - HSC Pas - **Job Profile**: - Call to customer & collect EMI - Maintain data of customer - Daily reporting - Call to customer & remind his/her EMI If you want...

  • Tele-Collections

    8 hours ago

    Mumbai, India White Force Full time

    Job description Job Description: Tele-Collections (Flexiloans Technologies Pvt. Ltd.) Position: Tele-Collections Experience: 2-8 years Work Location: Mumbai (Vikhroli) Company: Flexiloans Technologies Pvt. Ltd. About Flexiloans Technologies Pvt. Ltd. Flexiloans is one of India's leading fintech companies, specializing in providing small and medium...

  • AVP - Tele Collections

    2 weeks ago

    Navi Mumbai, Maharashtra, India Incred Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities:Lead and manage a team of collection executives, team leaders and managers driving high performance and accountability.Design and implement tele-collections strategies to achieve recovery targets and minimize delinquencies.Monitor daily, weekly, and monthly call center metrics to ensure team productivity and target achievement.Analyze...

  • Tele Collection Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Seeking a skilled and motivated Tele Collections Executive for a BPO Company in the Banking Process department. As a Collections Executive, you will be responsible for managing and collecting outstanding debts from our clients.** **Position**: Tele Collections Executive (Tamil and Kannada) **Location**: Turbhe, NavI Mumbai **Qualification**: HSC or...

  • Executive Collection

    2 days ago

    Mumbai, Maharashtra, India Sakash Group Full time

    **Job Role: Executive-Collections (Tele-collections) (On Job)** **Office Time: 10-7pm (Mon - Sat)** **Experience: 1-2 Years** **Location: Mumbai (Vikhroli)** **Skills required**: - B2B collection, Business Loan, Tele collection. - Experience in collections for bucket 1 and 2 (soft buckets) - Hands-on experience in Excel **What you will work on**: -...

  • Tele Collection Executive

    2 days ago

    Sanpada, Navi Mumbai, Maharashtra, India Ariyog Full time

    A tele collection job involves contacting customers by phone to collect overdue payments, negotiate repayment plans, and manage outstanding accounts while maintaining positive customer relationships and adhering to compliance standards. Key responsibilities include performing outbound calls, updating customer records, handling payment inquiries, and meeting...

  • Tele Collection

    2 weeks ago

    Thane West, Mumbai, India Spectrum HR Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    ChatGPT said:To collect payments from customers over the phone (often called tele-collection or telecalling for collections), you need a professional, systematic approach that balances firmness with customer service.

  • Tele Collection Executive

    7 days ago

    Sanpada, Navi Mumbai, Maharashtra, India Ariyog Analytic Solution Pvt Ltd Full time ₹ 2,40,000 - ₹ 2,88,000 per year

    A tele collection job involves contacting customers by phone to collect overdue payments, negotiate repayment plans, and manage outstanding accounts while maintaining positive customer relationships and adhering to compliance standards. Key responsibilities include performing outbound calls, updating customer records, handling payment inquiries, and meeting...

  • Tele Collection Executive

    1 hour ago

    Ghatkopar West, Mumbai, Maharashtra, India Vidhisha Paper Mills Pvt. Ltd. Full time

    **Job Opening: Tele Collection Executive ( Female)** Experience Required: 3 to 5 years Location: Ghatkopar West Age: 25 Yrs. to 35 Yrs. **Job Summary**: **Responsibilities**: - Make outbound calls to customers with pending payments. - Explain the dues and payment terms to customers clearly. - Follow up regularly with defaulters for payment recovery. -...

  • Tele-caller - Collections

    2 weeks ago

    Mumbai, India Auxilo Finserve Full time

    **Tele-Caller - Collections**: **Location**: Mumbai HO **Experience**:1-to-2-year experience of working in the areas of EMI Collections/ Debt Recovery **Qualifications**:HSC passed (Off roll position) - Keeping track of assigned accounts to identify outstanding debts (MIS)., Follow-up on PTP's, meet monthly and daily target - Experience of working with...