Front Desk Executive Academic Counsellor

2 weeks ago


Pitampura Delhi Delhi, India Study Palace Hub Pvt. Ltd. Full time

**Front Desk Management**:

- Greet and assist visitors, students, and parents with a warm and professional attitude.
- Maintain reception area cleanliness and ensure a welcoming environment.
- Handle scheduling, appointments, and meeting coordination.
- Maintain and update student records, enquiry logs, and visitor details.

**Academic Counselling**:

- Counsel prospective students and parents regarding academic programs, admission procedures, eligibility, fees, and career prospects.
- Provide detailed guidance on courses offered, study pathways, and career opportunities.
- Follow up with leads and convert inquiries into admissions.
- Conduct information sessions, orientation programs, and one-on-one counselling.
- Support students in making informed decisions about their education.

**Administrative Support**:

- Assist the academic and admission teams in documentation and filing.
- Manage student registration, admission forms, and fee collection (if applicable).
- Coordinate with faculty and academic staff for scheduling classes and counselling sessions.
- Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and admissions.

**Key Skills & Competencies**:

- Excellent communication and interpersonal skills.
- Strong customer service and counselling abilities.
- Good organizational and multitasking skills.
- Ability to handle student/parent queries with patience and professionalism.
- Persuasive and result-oriented approach.

**Qualifications & Experience**:

- Bachelor’s degree (Graduation is mandatory).
- Prior experience in front desk management, counselling, or education sector preferred.
- Freshers with strong communication skills may also apply.

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off

Work Location: In person



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