
Front Desk Executive cum Academic Counsellor
5 days ago
Gender Preference: Female Candidates Only
Front Desk Management:
- Greet and assist visitors, students, and parents with a warm and professional attitude.
- Manage incoming phone calls, emails, and walk-in inquiries.
- Maintain reception area cleanliness and ensure a welcoming environment.
- Handle scheduling, appointments, and meeting coordination.
- Maintain and update student records, enquiry logs, and visitor details.
Academic Counselling:
- Counsel prospective students and parents regarding academic programs, admission procedures, eligibility, fees, and career prospects.
- Provide detailed guidance on courses offered, study pathways, and career opportunities.
- Follow up with leads and convert inquiries into admissions.
- Conduct information sessions, orientation programs, and one-on-one counselling.
- Support students in making informed decisions about their education.
Administrative Support:
- Assist the academic and admission teams in documentation and filing.
- Manage student registration, admission forms, and fee collection (if applicable).
- Coordinate with faculty and academic staff for scheduling classes and counselling sessions.
- Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and admissions.
Key Skills & Competencies:
- Excellent communication and interpersonal skills.
- Strong customer service and counselling abilities.
- Good organizational and multitasking skills.
- Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications.
- Ability to handle student/parent queries with patience and professionalism.
- Persuasive and result-oriented approach.
Qualifications & Experience:
- Bachelor's degree (Graduation is mandatory).
- Prior experience in front desk management, counselling, or education sector preferred.
- Freshers with strong communication skills may also apply.
- Female Candidates Only
Job Type: Full-time
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
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