Front Desk Counsellor

7 days ago

Delhi, India Flaviant Network Private Limited Full time

_**Flaviant Network Pvt. Ltd. **_**is an ed-tech organisation that provides online and offline learning solutions to aspirants of Civil Service Examinations. We are hiring for an enthusiastic and versatile individual for the role of Front Desk Counsellor.**

**Responsibilities**:

- **To keep oneself updated with the product information**:

- **To provide relevant information about the courses to students via mails/calls**:

- **To take responsibility and close admission to courses within the deadlines**:

- **To co-ordinate with different departments to resolve any issues in enrolment**:

- **To suggest the management for products and re-designing processes to make it student friendly.**:

- **To follow up on the leads on calls/mails for enrolment**:

- **To maintain data in relevant formats as may be required from time to time.**

**Key Skills**
- **Excellent spoken English**:

- **Professional English writing skills**:

- **Strong follow up skills**:

- **Team Player**:

- **Good Interpersonal skills**:

- **Experience in ed-tech and Civil Service Examination will be an added advantage though not mandatory.**

**Job Types**: Full-time, Regular / Permanent

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Cold calling: 2 years (preferred)
- Academic counseling: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9311740918

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