Front Desk Receptionist
13 hours ago
We are looking for a smart, energetic, and student-friendly **Receptionist & Counsellor** to join our front office and counselling team. You will be the first point of contact for walk-ins and inquiries, and will play a key role in guiding students and parents through our NEET, JEE, and Foundation programs.
**Key Responsibilities**
- Welcome and assist walk-in students, parents, and visitors in a friendly and professional manner.
- Provide detailed counselling about our NEET, JEE & Foundation programs, course structures, and teaching methodologies.
- Understand the academic background and needs of students and suggest suitable programs accordingly.
- Maintain and manage front desk operations, student inquiry logs, and appointment schedules.
- Follow up with leads, manage CRM entries, and ensure timely communication.
- Support the admission team in form filling, fee collection, and enrollment formalities.
- Coordinate with academic and operations teams to ensure smooth onboarding for students.
**Qualifications & Skills**
- Bachelor’s degree in any field.
- 0-3 years of experience in counselling, reception, or front office roles (EdTech/Coaching background preferred).
- Strong communication skills in English and Hindi (regional language proficiency is a plus).
- Pleasant personality, student-focused attitude, and the ability to multitask.
- Knowledge of NEET/JEE/Foundation exams and student concerns is a bonus.
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹10,000.00 per month
**Benefits**:
- Leave encashment
- Paid time off
Work Location: In person
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