Front Desk Executive cum Academic Counsellor

2 weeks ago

Pitampura, Delhi, India Study Palace Hub Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,16,000 per year

Gender Preference: Female Candidates Only

Front Desk Management:

  • Greet and assist visitors, students, and parents with a warm and professional attitude.
  • Manage incoming phone calls, emails, and walk-in inquiries.
  • Maintain reception area cleanliness and ensure a welcoming environment.
  • Handle scheduling, appointments, and meeting coordination.
  • Maintain and update student records, enquiry logs, and visitor details.

Academic Counselling:

  • Counsel prospective students and parents regarding academic programs, admission procedures, eligibility, fees, and career prospects.
  • Provide detailed guidance on courses offered, study pathways, and career opportunities.
  • Follow up with leads and convert inquiries into admissions.
  • Conduct information sessions, orientation programs, and one-on-one counselling.
  • Support students in making informed decisions about their education.

Administrative Support:

  • Assist the academic and admission teams in documentation and filing.
  • Manage student registration, admission forms, and fee collection (if applicable).
  • Coordinate with faculty and academic staff for scheduling classes and counselling sessions.
  • Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and admissions.

Key Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Strong customer service and counselling abilities.
  • Good organizational and multitasking skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications.
  • Ability to handle student/parent queries with patience and professionalism.
  • Persuasive and result-oriented approach.

Qualifications & Experience:

  • Bachelor's degree (Graduation is mandatory).
  • Prior experience in front desk management, counselling, or education sector preferred.
  • Freshers with strong communication skills may also apply.
  • Female Candidates Only

Job Type: Full-time

Pay: ₹10, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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