Customer Support Executive

2 days ago

Wakad Pune Maharashtra, India Quickupp Softech Pvt Ltd Full time

**Job Title**: Customer Support Executive

**Company**: Quickupp Softech Pvt Ltd

**Location**: Wakad, Pune, 411057

**Position**: Customer Support Executive

**Process**: US Process

**Responsibilities**:

- Conduct lead generation activities to identify potential customers and convert leads into sales opportunities.
- Address customer inquiries, troubleshoot issues, and ensure high levels of customer satisfaction.
- Maintain meticulous records of customer interactions and update relevant information in Excel Sheets.
- Meet or exceed performance targets for lead generation and customer support.

**Requirements**:

- Exceptional communication skills in English, both verbal and written.
- Previous experience in customer support or sales roles is highly desirable.
- Flexibility to work night shifts from 7:30 PM to 4:30 AM.
- Demonstrated proactive attitude with strong problem-solving abilities.
- Ability to function effectively both independently and collaboratively within a team environment.
- Basic proficiency in computer operations and familiarity with CRM software.

**Working Hours**: Monday to Friday (Night Shifts Only)

**Weekend Off**: Saturday and Sunday

**Salary**: Fixed Salary + Lucrative Incentives (Salary Range: ₹12,000 - ₹40,000 Monthly)

**Probation Period**: 3 Months

Pay: ₹12,000.00 - ₹40,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Commission pay

Ability to commute/relocate:

- Wakad, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Location**:

- Wakad, Pune, Maharashtra (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91 8087897288
Expected Start Date: 01/05/2025

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