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Non-voice Process

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Non-Voice Process

Now that we have understood the voice and non-voice processes, let’s get going and get the hang of the differences between the two. The following points of contrast between the voice and non-voice processes will help you gain a better understanding of the concept and how they stand out from each other.

non-voice process refers to dealing with customers using channels other than phone calls and performing various front-end and back-end operations.

non-voice process uses written modes of interaction without any direct voice-based mediums.

non-voice processes do not need actions to be taken instantly.

non-voice-based process lacks instantaneous response and personal exchange.

A BPO Non
- voice process job needs strong verbal communication, quick decision-making skills, active listening capabilities, and the ability to empathize with others. On the other hand, strong written communication skills, attention to detail, and multitasking abilities are vital in non-voice process jobs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

**Speak with the employer**
+91 7903809796