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Non Voice Process

3 weeks ago

Gurugram Haryana, India Hemocean outsourcing Full time

Handle incoming and outgoing customer interactions through voice and non-voice channels

Resolve customer queries and complaints efficiently and courteously

Maintain accurate records of customer interactions and transactions

Collaborate with team members to improve customer service methods and strategies

Stay updated with product knowledge and service offerings

Identify and escalate priority issues to appropriate channels for resolution

Prepare reports and summaries of customer interactions as required

Perform additional duties and responsibilities as assigned by the management

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7903809796