Non Voice Process

Non-Voice Process Now that we have understood the voice and non-voice processes, let’s get going and get the hang of the differences between the two. The following points of contrast between the voice and non-voice processes will help you gain a better understanding of the concept and how they stand out from each other. non-voice process refers to...

A non-voice process is where there is communication between customers and agents using channels other than voice. There are also non-voice processes where there is no interaction with customers at all. The primary task of a BPO executive is to **handle calls from customers or clients and provide them with a solution to their queries**. Blended Process - 50%...

Blended Process Job description Qualifications and Skills Customer Service (Mandatory skill) Communication Skills (Mandatory skill) Problem Solving (Mandatory skill) Multitasking: Ability to handle multiple tasks efficiently and effectively Attention to Detail: Meticulous in approach to ensure accuracy and precision in work Adaptability: Capability...

Customer Service (Mandatory skill) Communication Skills (Mandatory skill) Problem Solving (Mandatory skill) Multitasking: Ability to handle multiple tasks efficiently and effectively Attention to Detail: Meticulous in approach to ensure accuracy and precision in work Adaptability: Capability to adjust to new processes and technology quickly Time...

Handle incoming and outgoing customer interactions through voice and non-voice channels Resolve customer queries and complaints efficiently and courteously Maintain accurate records of customer interactions and transactions Collaborate with team members to improve customer service methods and strategies Stay updated with product knowledge and service...

**Profile - Customer Support** **Qualification - Graduate freshers** **Must have Good Written & Spoken skills in English.** **Salary - 25 K CTC** **Job Types**: Full-time, Permanent Pay: Up to ₹24,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's (required) **Experience**: - Non Voice: 1 year (required) **Language**: -...

Handle incoming and outgoing customer interactions through and non-voice channels Resolve customer queries and complaints efficiently and courteously Maintain accurate records of customer interactions and transactions Collaborate with team members to improve customer service methods and strategies Stay updated with product knowledge and service...

Salary: - CTC / Inhand 28,000 - 24,175 ( Exp - 1 year +) 25,000 - 21,592 ( Exp - 6 month) 20,000 - 16,846 (Fresher) Incentive - Null Assessment: - Como Test assessment Non voice versant - 58 Operations Round Experience - Content Moderator only Education: - Graduate only Transport: - as per international process 5 Day working / Rotation shift /...

**Job Opportunity: Non-Voice (Top BPO in India)** ## **Eligibility Criteria**: - **For CL 12 (Fresher/Entry-Level)**: - Undergraduate with a minimum of 6 months of experience. - **CTC**: ₹2,83,200. - **In-Hand Salary**: Approx ₹16,000/month. - **For CL 11 (Experienced)**: - Undergraduate, B.Tech, or Graduate with a minimum of 1 year of experience...

We are hiring for a Non voice process (Content moderation ) Profile in Gurgaon.- **IT IS A WFO PROFILE AND PEOPLE WITH MINIMUM 6 MONTHS CONTENT MODERATION EXPERIENCE ARE ONLY ELIGIBLE** To get your interview scheduled, Call or Whatsapp Our HRs'- **Aditi 8085124583**: - **Gaurav 8109195240 ***: **Qualification**: Graduates and Undergraduates Eligible- Min 6...