Client Coordinator

7 days ago

Wagle Estate Thane Maharashtra, India Rajlaxmi Solutions Private Limited Full time

**Job Overview**:
**Responsibilities**:

- Act as the primary point of contact between the company and clients, ensuring clear and effective communication.
- Build and maintain strong client relationships to enhance customer satisfaction.
- Gather, document, and analyze client requirements to align project deliverables accordingly.
- Set realistic deadlines, monitor project timelines, and ensure timely completion of tasks.
- Address and resolve client queries promptly, providing technical and non-technical assistance.
- Escalate unresolved issues to the appropriate teams for quick resolution.
- Collaborate with internal teams to ensure smooth project execution by assigning tasks and tracking performance.
- Identify potential issues and manage escalations efficiently by coordinating with relevant stakeholders.
- Maintain accurate documentation of project processes, client interactions, and updates.
- Oversee the complete project lifecycle, ensuring adherence to project scope, objectives, and client expectations.
- Conduct project reviews and provide insights for process improvements.
- Take full responsibility for day-to-day coordination and communication tasks.

**Requirements**:

- Prior experience in client coordination, project management, or a similar role.
- Strong communication and interpersonal skills.
- Ability to manage multiple projects and prioritize tasks effectively.
- Problem-solving skills with a proactive approach to issue resolution.
- Knowledge of CRM, ERP, or project management tools is a plus.
- Proficiency in documentation and reporting.
- A customer-focused mindset with a commitment to delivering excellent service.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Application Question(s):

- Do you have any Experience of Client face
- Do you handled projects of SAP & ERP

Work Location: In person

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