Customer Support

3 days ago

Gurgaon, India Cyboard Edtech Pvt. Ltd. Full time

We are hiring for customer service representatives to manage customer queries and complaints. To do well in this role you need to have working knowledge of ms office and ability to stay calm with customers in all given situations.
**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer quires.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- Graduates.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using MS Office.
- Experience working with customer support (at least 1 year experience).
- Excellent communication skills (Verbal & Written).

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Internet reimbursement

Schedule:

- Fixed shift

Ability to commute/relocate:

- Vipul Agora, Gurgaon - 122002, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

  • Customer Support Executive

    4 hours ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Associate

    2 weeks ago

    Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilitiesPreferred candidate profile

  • Customer support

    2 weeks ago

    Gurgaon, Haryana, India HunyHuny Overseas Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job Summary:We are looking for a Customer Support Executive to provide exceptional service to our customers for our premium range of baby products. The role involves assisting customers with order tracking, returns, COD payments, product inquiries, and complaint resolution. The ideal candidate should have strong communication skills, empathy, and the ability...

  • Customer Support

    2 weeks ago

    Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 25,920 - ₹ 3,83,118 per year

    Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

  • Customer Support

    2 weeks ago

    Gurgaon, India Secure hiring Full time

    opening for customer support sector 44 gurgaon, urgent and immediate joiners, English should be very good **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Customer Support

    2 weeks ago

    Gurgaon, India Gempundit.com Full time

    **Job Description - Customer Support Executive** **Job Overview** **Roles & Responsibilities** **Responsibilities**: - Coordination with Internal departments for Pre & Post sales queries - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Improve the Customers Experience by...

  • Customer Support

    1 week ago

    Gurgaon, India Lancesoft Full time

    Company : Uber profile : Customer support Associate Qualification : Graduation Experience : 1 year Location : Hyderabad Language : Hindi/Tamil/Telgu **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to...

  • customer support

    2 weeks ago

    Gurgaon, Haryana, India Career Maker Consultancy Noida Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Graduate ya undergraduate (minimum 6 months experience in BPO/International Customer Support preferred). Fresher graduates bhi apply kar sakte hain if they have at least 6 months experience. Contact - Varsha Call this number & Varsha

  • Operations Team Lead

    2 weeks ago

    Gurgaon, Haryana, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time US$ 9,00,000 - US$ 12,00,000 per year

    Role & responsibilitiesTeam ManagementCustomer Service DeliveryTraining & CoachingReporting & AnalysisProcess ImprovementPreferred candidate profileThe Team Leader (After Sales Support Automotive) is responsible for managing a team of customer service representatives handling post-sales queries and issues related to automotive products and services. This...

  • Customer Support Executive

    1 week ago

    Gurgaon, India Knorish Full time

    Knorish is seeking a dynamic and customer-focused individual to join our team as a Customer Support Executive. As a key point of contact between the company and our valued customers, you will play a crucial role in ensuring exceptional customer experiences. - Responsibilities: - Conduct onboarding for the new sign-ups of the Knorish Platform. - Provide...