Front Desk Receptionist

7 days ago

Bhopal Madhya Pradesh, India Career Institute of Medical Sciences Full time

Providing registration form for new patients and guiding them in the process.
- Registering the new OPD patients
- Managing internal and external call and be able to transfer the same to concerned person.
- Scheduling appointments for consultants.
- In case the patient is a follow up OPD case finding out the registration number from patient or from HIS.
- OPD Billing the patient for the services to be availed or already availed
- Receiving cash or using EDC machine in case payment offered via credit/ debit card.
- Generating due bills in specific situations, after the authorization from concerned higher authority in OPD.
- Guiding patients to OPD Nursing Station or handing over patients to concerned consultants’ OPD coordinator after the billing.
- Cancelling the OPD bills and making refunds in case of cash and payments made via credit/ debit cards.
- Doing all the above activities manually in case HIS is down.
- Learning the HIS processes to the smoothest process level possible.
- Depositing cash, credit/ debit card payment slips, and credit letters from corporate to accounts department after his/ her shift is over.

Work Location: In person

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