Supervisor

Experience**:3 - 5 Years**
Education**:Bachelor's degree in IT, or related field preferred**
Location**:Durgapur**
Type of Employment**:Full time**

**Responsibilities**:

- Recruits, selects and supervises day-to-day activities of staff in compliance with Human Resources policies and procedures.
- Plans, organizes and coordinates formal and informal orientation and training of employees under direct supervision.
- Conducts performance enhancement process in accordance with standard practice and collective agreements.
- Initiates disciplinary process, within scope of authority and in consultation with Service Manager and Human Resources, to comply with Bank Windhoek policies and standard practices
- Manages personnel issues that arise between performance planning activities.
- Manages and allocates workload when necessary and help define priorities, approving the use of overtime when necessary.
- Provides leadership by disseminating information, providing feedback, advising, and coaching.

**Skill Set and Experience**:

- Install, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/2008.
- Install, upgrade, support and troubleshoot Enterprise Applications running on Microsoft Terminal Services.
- nstall, upgrade, support and troubleshoot Web Server related problems running on JBOSS, Tomcat, IIS, Web Sphere, etc.
- Interact with numerous computer platforms in a multi-layered client server environment
- Troubleshooting network connectivity in a LAN/WAN environment
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Performs work in compliance within specified warranty requirements
- Develop trends by monitoring and analysing incoming calls, problems and support requests
- Excellent technical knowledge of pcs and desktop hardware.
- Working technical knowledge of current protocols, operating systems and standards.
- Ability to operate tools, components and peripheral accessories.
- Microsoft Certified Technology Specialist essentia
- A+ and N+ experience
- Software and Hardware Troubleshooting
- Windows XP, Windows 7, Windows 2000/2003/2008 experience
- Routers, switches and firewall experience
- Microsoft Office 2007, Office 2010 support
- TCP/IP
- VERITAS Enterprise Backup Software
- Working knowledge of SMS, AD, Exchange 2007/2010 and remote control tools
- Self-confidence,interpersonal,Analytical,Good communication (both verbal and written),Planning and organising,Good administration management and problem solving skills

**Benefits Offered By Us**:

- **Market competitive pay**:

- We offer competitive salaries to all employees so that they are motivated to work and feel secure in their livelihood.

**Positive work environment**: At Technext, we pride ourselves on having a employee friendly culture. For us, every employee is unique and so we celebrate their successes together. We have also diminished boundaries between seniors and juniors so that everyone can grow equally. Along with this, our HR department is always available to sort out any difficulties.

**Bonus Pay**: We offer bonus pay to employees of selected fields as per performance.

**Yearly Increments**: We understand that one fixed salary slab isn't sustainable year after year. So we offer yearly increments to ensure that our employees are happy working with us.

If you have any queries, you can contact us and clear it up. We are eagerly looking forward to a long term association with you.