Floor Supervisor

3 weeks ago

Durgapur WB IN PREMIUM MOTORCYCLE SHOWROOM Full time

Job Title Floor Supervisor Company Gati Motors Pvt Ltd Authorized Tata Motors SCV Dealer Location DURGAPUR Job Summary We are seeking a proactive and detail-oriented Floor Supervisor to oversee day-to-day workshop operations for Tata Motors Small Commercial Vehicles SCV The role involves supervising technicians ensuring job quality monitoring workflow and maintaining high service standards to deliver superior customer satisfaction Key Responsibilities Supervise and monitor workshop floor operations on a daily basis Allocate repair and maintenance jobs to technicians based on skills and workload Ensure timely completion of service jobs while maintaining quality standards Inspect vehicles after service repairs to ensure adherence to Tata Motors guidelines Coordinate with Service Advisors to ensure proper communication with customers Monitor productivity efficiency and discipline of workshop staff Ensure availability and proper use of tools equipment and workshop infrastructure Assist in resolving technical issues and provide on-the-job guidance to technicians Maintain compliance with safety norms and company policies Support the Workshop Manager in achieving service targets and customer satisfaction scores Requirements Diploma ITI in Automobile or Mechanical Engineering Minimum 4-6 years of experience in Automobile Service with at least 2 years in a supervisory role Strong technical knowledge of commercial vehicle service operations Good leadership communication and problem-solving skills Ability to handle multiple tasks and manage workforce effectively Familiarity with DMS ERP systems preferred Compensation Benefits Salary As per industry standards Additional Benefits Incentives Provident Fund ESIC and other statutory benefits Job Types Full-time Permanent Pay 8 000 00 - 15 000 00 per month Benefits Health insurance Provident Fund Work Location In person

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