Supervisor, Sales Operations

2 days ago

Hyderabad Telangana, India Salesforce Full time

Job Category

Operations

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.
- Responsible for training, developing/coaching, scheduling resources, and direct oversight of less than 5 directs
- Coach and mentor team members to ensure consistent team development and growth
- Provide timely feedback to team members and ensure performance objectives are being met in adherence to global team expectations/standards
- Articulate and present team’s results to manager
- Assist manager with project work, process improvement, workflow implementation when required
- Ensure self and team are providing superior internal support and guidance to our global sales team
- Handle and respond to team’s escalated Sales Ops cases
- Ensure compliance with all company policies and SOX controls for both yourself and your team members
- Providing team with information about recent developments, programs, and policy changes

**Required Skills/Experience**
- Prior management experience, training, or proven ability to influence team outcomes preferred
- + years sales, sales operations, or sales support experience
- Strong Salesforce knowledge and technical understanding of Sales Operations, policies, and procedures
- Excellent interpersonal skills; ability to articulate verbally and written and engage with Sales when required
- Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
- Ability to develop, implement and assess performance metrics

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.

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