Supervisor, Broadcast Schedule Operations

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**The Job**

This key role in Network Origination Services, reporting to the Manager, Traffic and Transmission Operations, is accountable for overseeing the accurate creation of transmission schedules across multiple regions, delivering business requirements in a consistent and coherent format. The role is responsible for scheduling activities across Pay TV and Free-to-Air WBD brands, including live event scheduling and scenario planning.

The Broadcast Schedule Operations Supervisor is responsible for the day-to-day management of the assigned scheduling teams, ensuring the teams work to a high standard and deliver fully optimized, editorially sound, and compliant playlists. The Supervisor will be the primary contact for Sales, Programming, and Marketing departments regarding presentation scheduling, maintaining appropriate relationships with territorial departments and supporting business requirements with flexible solutions.

**The Essentials**
- Supervise and support teams in the preparation of daily transmission schedules for assigned networks, ensuring accuracy, completeness, and timely delivery.
- Function as the team liaison to the Manager, Broadcast Schedule Operations, for direction on channel specifications for each assigned set of networks.
- Organize and plan staffing, including weekend, holiday cover, and public holidays.
- Ensure all schedules are compliant with relevant regulations and channel strategies, addressing any adjustments required.
- Oversee the weekly/daily planning and optimizing on-air time in accordance with channel and slot branding, following up and making adjustments as requested by Inventory, Marketing, and Promotion departments.
- Oversee scheduling of live broadcasts in cooperation with Sport Production, Programme Planning, and Live On-Air teams, ensuring playlists are accurate, fully optimized, and contingency schedules are in place.
- Establish regular communication with regional business and cross-departmental teams, focusing on service and supporting their needs.
- Lead, coach, and support team members in their professional development, conducting regular reviews and assessing development needs.
- Organize and plan training for new employees and facilitate training for team members across Network Origination Services.
- Follow up and address on-air issues and other errors related to the scheduling team and playlists.
- Ensure SOPs and workflow documentation are accurate and up to date.
- Assist management in department projects with a focus on scheduling, continuously reviewing and maintaining SOPs, processes, and workflow documentation.
- Organize the testing, implementation, and review of new software developments, upgrades, and workflows as required by management.
- Be the first point of contact for queries regarding the on-air playlist organized via an on-call rota.
- Assist and support Network Origination Services Management in achieving department and team goals.
- Assist and support other teams within Network Origination Services with various ad-hoc tasks as needed.
- ** Supervise and support teams with the Traffic log and booking in the WBD Sales system.**

**Requirements**:

- Minimum of 5 years’ experience in a Pay TV/Free-to-Air scheduling role, with equivalent experience considered.
- Proven ability to lead a team with a minimum of 3 years in a supervisory position.
- In-depth knowledge of Broadcast Management Systems or equivalent systems.
- Good insight and understanding of the end-to-end broadcast chain.
- Proactive in troubleshooting, problem-solving, and issue avoidance.
- Excellent communication skills, with the ability to represent Network Scheduling at high-level meetings.
- Self-starter, highly motivated with leadership skills.
- Good knowledge of break optimization and marketing strategies for a commercial channel.
- Strong knowledge of compliance requirements across regional regulatory bodies.
- Capable of decision-making and maintaining high performance under pressure.
- Great organizational skills with outstanding attention to detail.

**How We Get Things Done**

**Championing Inclusion at WBD