Sales and Support Supervisor

6 days ago

Hyderabad District Telangana, India AMarkets Full time

We are looking for an experienced and motivated Sales and Support Supervisor to lead our Sales and Support team in the Indian division. This role requires a results-driven individual with excellent leadership, communication, and organizational skills. The supervisor will manage a team of Sales and Support specialists, ensuring efficient workflows, high sales performance, and excellent customer service.

**Responsibilities**:

- Supervise and manage the Sales and Support team to ensure effective performance and achievement of business goals
- Provide leadership and coaching to the team, helping them to meet sales targets and deliver exceptional customer support
- Monitor daily activities of Sales and Support specialists to ensure high levels of client satisfaction
- Coordinate sales initiatives and ensure consistent communication across the team
- Ensure proper use and maintenance of CRM tools and customer data
- Prepare performance reports for management on team achievements and challenges

**Requirements**:

- Proven experience in sales and support management, preferably in the FinTech, brokerage, or banking sectors
- At least 2 years of supervisory or team lead experience in sales or customer service
- Native Hindi. English B2 or higher
- Strong leadership and team management skills
- Excellent communication, problem-solving, and organizational abilities
- Familiarity with CRM systems and sales reporting tools (We use SalesForce)

**Working Conditions**:

- Fully remote work
- Opportunity to lead a cross-functional team in an international company
- Competitive compensation package (fixed salary + bonuses)

Pay: Up to ₹60,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- sales within the FinTech, brokerage, or banking sectors: 4 years (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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