Customer Service Representative
1 week ago
**Customer Service Executive - Night Shift**
**Location**: Airoli, Navi Mumbai
**Salary**:Up to ₹3 LPA** + **Night Shift Allowance up to 3k** + **Incentives**
**Job Type**: Full-Time | Permanent | **Fresher**/Experienced
**Shift**: Night (**Cab Facility Provided between 7 PM-7 AM**)
**Job Overview**
We are hiring **Customer Service Executives** to manage customer calls, resolve queries, and deliver excellent service. Freshers with strong communication skills are welcome; BPO experience is an added advantage.
**Key Responsibilities**
- Handle inbound customer calls **(US Healthcare process)**:
- Resolve queries with accuracy and professionalism
- Maintain call records and meet performance targets
- Upsell/cross-sell products where applicable
**Requirements**:
- Graduate/12th pass with strong English communication
- Clear voice, accent neutrality, and basic computer knowledge
- Willingness to work in **night shifts**:
- Age: 18 years and above
**Benefits**
- Salary up to **₹3 LPA**:
- **Provident Fund & Gratuity**:
- **Paid training** provided
- **Performance-based incentives**:
- **Night shift allowance up to ₹3,000/month**:
- **One-sided cab facility**
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
**Language**:
- English (required)
**Location**:
- Airoli, Navi Mumbai, Maharashtra (required)
Work Location: In person
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