Customer Service Representative

3 days ago

Airoli Navi Mumbai Maharashtra, India VisionaryHire Full time

**Customer Service Executive - Night Shift**

**Location**: Airoli, Navi Mumbai

**Salary**:Up to ₹3 LPA** + **Night Shift Allowance up to 3k** + **Incentives**

**Job Type**: Full-Time | Permanent | **Fresher**/Experienced

**Shift**: Night (**Cab Facility Provided between 7 PM-7 AM**)

**Job Overview**

We are hiring **Customer Service Executives** to manage customer calls, resolve queries, and deliver excellent service. Freshers with strong communication skills are welcome; BPO experience is an added advantage.

**Key Responsibilities**
- Handle inbound customer calls **(US Healthcare process)**:

- Resolve queries with accuracy and professionalism
- Maintain call records and meet performance targets
- Upsell/cross-sell products where applicable

**Requirements**:

- Graduate/12th pass with strong English communication
- Clear voice, accent neutrality, and basic computer knowledge
- Willingness to work in **night shifts**:

- Age: 18 years and above

**Benefits**
- Salary up to **₹3 LPA**:

- **Provident Fund & Gratuity**:

- **Paid training** provided
- **Performance-based incentives**:

- **Night shift allowance up to ₹3,000/month**:

- **One-sided cab facility**

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹300,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

**Language**:

- English (required)

**Location**:

- Airoli, Navi Mumbai, Maharashtra (required)

Work Location: In person

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