Customer Service Representative

4 days ago

Navi Mumbai, India ANGEL CONSULTANCY Full time

**Job Summary**

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

LOCATION: MUMBAI, NAVI MUMBAI and Thane

**Responsibilities and Duties**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree

**Required Experience, Skills and Qualifications**
- Proficient in Microsoft Office Suite
- Knowledge of customer service practices
- Experience in mediation and conflict resolution techniques
- Experience supervising others
- Data analysis experience

**Benefits**
- Health Insurance
- Lunch Services
- Cab

**For More Information Contact:

- **

Imran - 9987244976

Sana - 7506864285

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Flexible shift
- Rotational shift
- UK shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 7738620462
- Health insurance

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