System Administrator

2 days ago

Kheda, India TechMonarch Infocom LLP Full time

**IT Support Engineer (Onsite at Manufacturing Plant, Kheda - Gujarat)**

**Position**: IT Support Engineer / System Engineer
**Experience Required**: 1.5 - 2 years
**Location**: Kheda, Gujarat (Onsite - Manufacturing Plant)
**Employment Type**: Full-time

**Role Overview**

We are looking for a proactive and technically skilled **IT Support Engineer** to manage and support the IT infrastructure of manufacturing plant. The engineer will be responsible for day-to-day IT operations, end-user support, and ensuring the smooth functioning of networking, desktop systems, and plant IT infrastructure.

**Key Responsibilities**
- Provide **desktop support** for users, including hardware, software, printers, scanners and other IT peripheral devices.
- Monitor, manage, and troubleshoot the **plant IT infrastructure** (switches, Wi-Fi access points, CCTV etc.).
- Handle **basic networking** tasks - LAN/WAN troubleshooting, patching, and connectivity issues.
- Provide first-level support for **firewalls** (configuration changes/escalation as required).
- Coordinate with vendors, OEM or senior engineers for advanced troubleshooting and escalations.
- Maintain IT asset inventory and documentation of the plant’s IT setup.
- Ensure mínimal downtime and quick response to IT-related incidents within the plant.
- Support and comply with IT security and backup policies defined by the organization.

**Required Skills & Qualifications**
- 1.5 to 2 years of experience in **IT support / system administration**.
- Strong knowledge of **Windows OS (desktop/server environments)**.
- Basic understanding of **networking concepts (TCP/IP, DNS, DHCP, switches, routers, Wi-Fi)**.
- Hands-on experience in **troubleshooting desktops, laptops, and printers**.
- Exposure to **firewalls** (monitoring, reporting) preferred.
- Ability to work independently in a manufacturing plant environment.
- Good communication and problem-solving skills.

**Preferred Attributes**
- Experience in supporting IT infrastructure in a **manufacturing/plant setup**.
- Ability to handle IT operations with mínimal supervision.

Flexible and willing to take ownership of IT support at the plant.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Application Deadline: 19/09/2025
Expected Start Date: 08/09/2025

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