Customer Service- Sea Export

15 hours ago

Navi Mumbai Maharashtra, India Bharat logistic solutions pvt ltd Full time

**Customer Service
- Sr Executive/ Asst Manager/ Manager
- Sea Export**
- **Plan & monitor the shipments at every stage.**:

- **Booking with carriers/ liners**:

- **Discuss with the Pricing/sales team & take control of shipment from the planning stage.**:

- **Developing knowledge about job requirements/procedures.**:

- **Plan the Operations / Documentation / Carrier requirements.**:

- **Transshipment follow-up of connections - updates to be done prior to connections.**:

- **Follow-up & adhere to SQI standards.**:

- **Serve as first point of contact in all communications concerning customer / job.**:

- **Follow-up customer dues & ensure we deal with only approved customers for Credit.**:

- **Update all reports - SQI, DSR, Weekly, Transshipment reports promptly.**:

- **Handled Export Shipments mostly.**:

- **Freight Forwarding/ Shipping line/CHA experience is add an advantage.**:

- **CS Team Performance review.**

**Requirements**:

- Graduate with 2-10 years of experience in freight forwarding with sea freight exposure
- Possess excellent communication and interpersonal skills.
- Well-versed with Incoterms like -FOB/ Ex-works.
- Proficient in MS Office & ability to work independently.

**Can handled Team of Customer service for Export shipments**

**Job Location
- CBD- Belapur, Navi Mumbai**

Pay: Up to ₹800,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Sea export: 2 years (required)

Work Location: In person

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