Hiring Service Scheduler for Mumbai Location
1 week ago
Hiring Service Scheduler for Mumbai location
**Location** Mumbai, Maharashtra
**Date posted** January 10, 2025
**Job ID** 18427
**Our Opening and Your Responsibilities**
**Responsibilities**:
- Planning Service Engineers' planned activities in co-ordination with Customers' expectations
- Ability to know/learn the geographic territory and travel time estimation
- Customer Satisfaction Measurement
- Analysis of Service Calls data from SAP and SFDC system
- Focus on planned service orders & create advance plan for service engineers
- Leave room for Short Term and dispatching (load factor)
- Quick alignment on last minute installations and other planned orders
- Final review before handing off to calls dispatching team with regular interactions
- Good Planning skills as per available resources & ensure field service productivity
**What You Need to Succeed**
- Diploma, BSc - Instrumentation/Electronics/Electrical or B.Com
- Excellent Written & Verbal Communication Skills
- Good Negotiator
- Good knowledge of MS Excel
- Preferred - Knowledge of SAP and SFDC
- Overall and Specific Experience: 2 to 5 yrs Experience, who have worked on SAP CRM/call management / SFDC
**Our Offer to You**
- One Team" that thrives on collaboration and innovation
- Opportunities to work with Global teams
- An open, fair and inclusive environment
- Multitude of learning and growth opportunities
- A brand name that is identified worldwide with precision, quality, and innovation.
**About Mettler Toledo**
**Equal Opportunity Employment**
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
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