Customer Service Officer

16 hours ago


Delhi, India Formula Group Full time

**Responsibilities**:

- Must have cleared N2/N3 level
- Ability to work under pressure.
- Good interpersonal skills to form effective working relationships with people at all levels.

**Skills**:

- To work as an interpreter.
- Written/verbal communication with client in Japanese.
- Follow-up with clients and concerned department
- Provide quality customer service on every call.
- Communicate clearly and effectively with Clients
- Regular interactions with key clients to know the feedback
- Manage relationships with existing clients.
- Respond to and follow up enquiries/issue using appropriate methods
- Supporting BD/Sales/Operation team as and when necessary with regard to Japanese language



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