Bpo Supervisor

2 weeks ago


Hyderabad Telangana, India NTT DATA Full time

**In these roles you will be responsible for**:

- Creates content for high-end (difficult/complex) topics.
- Conducts/facilitates training on high-end (difficult/complex) topics.
- Acts as consultant for respective service lines.
- Performs analysis to understand client transactions in order to create process improvements.
- Reviews and standardizes content as well as tailors material for specific situation.

**Required Skills for this role include**:

- At least 1 year of experience in a role that required attention to detail, accuracy, and accountability for your work product.
- At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to communicate (oral/written) effectively in a professional/office setting
- An education level of at least a high school diploma or GED.
- Experienced in Training & Should have handled 20+ associates in a batch
- Experience in Macros, Micros, Conducting session.
- PPT & Excel.
- Salesforce experience is an optional
- Processing experience for insurance product training.


  • Bpo Voice

    2 weeks ago


    Hyderabad, India S V S SOLUTIONS Full time

    The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or clients should be the...


  • Hyderabad, Telangana, India Teleperformance Full time

    Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...


  • Hyderabad, Telangana, India Hiresquad Full time ₹ 4,00,000 - ₹ 7,50,000 per year

    Leading BPO in HyderabadHiring for Process TrainerInternational Voice Process(Mandatory)Require minimum 1year experience as Process Trainer in International BPO in Technical Voice ProcessImmediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE)CTC UPTO 7.5LPAShifts 24*75 Days WorkingLooking for Immediate joinersRole and key...


  • Hyderabad, Telangana, India Tailortech Private Limited Full time

    **Job Title: Customer Service Representative** **Location: Hyderabad** **Department: Customer Support** **Company: CloudTailor** **Responsibilities** - Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Responsible for maintaining a high level of professionalism with clients and...

  • Process Associate

    4 hours ago


    Telangana, India RealPage, Inc. Full time

    Overview: Responsible for invoice processing daily to meet the business deliverables/service levels. **Responsibilities**: - Assist in day-to-day Operations tasks, such as: Policy validation, policy input, interested party, LeaseTerm Solutions & Implementation tasks. - Build on the process knowledge continuously and scale up to handle at least more than 2+...


  • Hyderabad, Telangana, India Fin Infocom Full time

    **International Voice Process**: **location**: Hyderabad **Job type**: Fulltime **Key Skills**: international voice, logical thinking, uk voice **For Further Information**: **Key Responsibilities**: - ** Inbound/Outbound Calls**: Handle international customer calls related to queries, complaints, sales inquiries, or technical support. - ** Customer...


  • Hyderabad, Telangana Warangal, Telangana, India Votiko Full time

    Votiko Solutions Private Limited - Shaping Careers Connecting Talent Across the NationType BPO International Call CenterPosition Call Center ExecutivesEmpower Your Career Work From Home - Unlock Opportunities NationwideAbout Us Step into the realm of Votiko Solutions an industry leader and the epitome of the best call center experience Beyond customer...


  • Hyderabad, India Kay business solutions Full time

    A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction. **Responsibilities** - The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must...

  • Bpo Executive

    4 days ago


    Hyderabad, Telangana, India Axis Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesData Entry & ManagementEnter, update, and maintain accurate information in databases or systems.Verify data for accuracy and completeness.Manage confidential data securely.Email & Chat SupportHandle customer queries and complaints through email or chat.Provide product/service information.Resolve issues by coordinating with relevant...

  • Bpo Voice Process

    4 days ago


    Hyderabad, India Fruges IT Services Full time

    Voice Process Agents are responsible for **answering customer calls and resolving the issues or providing information about the products and services they offer**. Agents are often required to listen carefully to the caller and provide appropriate information and help. To Answer queries/resolve problems of customers through Inbound calls and if required up...