International Voice Process

2 days ago

Hyderabad Telangana, India Fin Infocom Full time

**International Voice Process**:
**location**:
Hyderabad

**Job type**:
Fulltime

**Key Skills**:
international voice, logical thinking, uk voice

**For Further Information**:
**Key Responsibilities**:

- ** Inbound/Outbound Calls**: Handle international customer calls related to queries, complaints, sales inquiries, or technical support.
- ** Customer Service**: Provide accurate information and resolve customer issues in a professional manner, ensuring customer satisfaction and retention.
- ** Issue Resolution**: Troubleshoot and resolve problems related to products, services, or technical issues, ensuring a smooth experience for customers.
- ** Documentation**: Accurately log and update customer interactions in the CRM system, ensuring all details are recorded for future reference.
- ** Adherence to Policies**: Follow company procedures, compliance regulations, and quality standards for call handling.
- ** Performance Targets**: Meet daily, weekly, and monthly KPIs related to call handling time, quality, sales conversions, and customer satisfaction.
- ** Team Collaboration**: Work with team members and supervisors to improve service quality and achieve overall team goals.

**Requirements**:

- ** Experience**: 1-3 years of experience in an international voice process (customer support or technical support).
- ** Education**: High school diploma or equivalent; Bachelor’s degree is a plus.
- ** Skills**:

- Excellent verbal communication skills in Englis
- Strong listening and problem-solving abilities
- Ability to work in shifts, including night shifts
- ** Attributes**:

- Ability to remain calm under pressure and handle difficult conversations professionally
- Strong attention to detail and ability to multitask
- Self-motivated, target-driven, and eager to contribute to team success

**Preferred Qualifications**:

- Prior experience in a BPO or call center handling international clients.
- Familiarity with technical support processes.

  • International Voice Process

    4 days ago

    Hyderabad, Telangana, India Fly consultancy services Full time

    Greetings from FLY Consulting Services, **Currently, we are hiring for the Voice process for Experienced only.** **Min 06 Months experience in International voice** **Call for interview schedule: - 7997995118 **Designation**: International Voice Process **Process**: Inbound Voice **Qualification**: Plus 2 to any graduate **Shifts** - Night shifts...

  • International Voice Process

    1 week ago

    Hyderabad, Telangana, India Covi-Sense Full time

    Excellent Communication in English. - Minimum 8 months of Experience is required in International Voice ( Inbound Calling only ) on Paper. Working: - 5 Days ( Rotational Week off)Both way Cab Facility Pay: ₹3.00 - ₹4.00 per year Schedule: - Night shift - Rotational shift **Experience**: - International voice process: 1 year (required) - Inbound...

  • International Voice Process

    2 days ago

    Hyderabad, Telangana, India HITS Full time

    Excellent Communication in English. - Should have Exp in International Voice process only. - Minimum 6 months of Experience is required in International Voice ( Inbound Calling only ) on Paper. - Should be prepared with KRA, KPI, DSAT, CSAT in detail Pay: ₹20,000.00 - ₹35,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...

  • International Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Rekonnect Consultants PVT. LTD. Full time

    Skills and Ability - 1. Excellent written communication skills in the English language. 2. The Associate should have a strong typing proficiency with at least a gross typing speed of 30 wpm words per minute with 90% of accuracy. 3. The associate should be comfortable working in rotational/night shifts and willing to work on holiday basis business...

  • International Voice Process

    1 week ago

    Gachibowli, Hyderabad, Telangana, India 3G HR SERVICES Full time

    Greetings from **3GHR Services...!!!** We are hiring for **"International Voice Process" for an MNC Company.** Position:International Voice Process Exp: Min 1.0 Year Package: up to 4.2 LPA Location: Gachibowli, Hyderabad Qualification: Undergraduate / Graduate Working Days: 5 Days Shifts: Rotational (US Shift) **EXCELLENT COMMUNICATION SKILLS REQUIRED**...

  • International Voice Process

    2 days ago

    HITEC City, Hyderabad, Telangana, India Fruges IT Services Full time

    **International Voice Process** Organization: Tech Mahindra 2 way cab facility up to 30KM. Under grads are eligible **Salary**: ₹28,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday - Night shift - UK shift - US shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - International voice...

  • International Voice Process

    6 days ago

    HITEC City, Hyderabad, Telangana, India Ravin Software Solutions Full time

    We are Hiring for!!! **International Voice Process ( Inbound calls )** Work Location:#Hyderabad, Hitech city Experience: 6 months -1+Years Notice period: Immediate Joiners Education : Any Graduate **Required Skills**: **Excellent Communication skills** **International Voice Process (customer support // Technical support )** 5 days working 2-week...

  • International Voice Process

    6 days ago

    HITEC City, Hyderabad, Telangana, India Ravin Software Solutions Full time

    **Greetings from Ravin Software Solutions** **We are Hiring for!!!** **International Voice Process (Inbound calls )/ Customer Support ONLY** **Work Location**: #Hyderabad, Hitech city **Experience**: 1+Years **Notice period**: Immediate Joiners **Education**:Any Graduate **Required Skills**: **Excellent Communication skills** **International Voice Process...

  • International Voice Process

    5 hours ago

    Bahadurpalli, Hyderabad, Telangana, India JVW Technologies Full time

    **Urgent Hiring for Customer Support !!!!** **CTC Freshers - 3.5 LPA to Experienced (Minimum 1Yr) 4.5LPA** **Work location: Bahadurpally** **Job Requirement**: - Provide customer support - Handling International voice process - Understand and resolve customer queries - Excellent communication skills in English (verbal and written) - Good customer...

  • International Voice Process

    4 days ago

    Hyderabad, India FLY Consulting Services Full time

    Greetings from FLY Consulting Services, We have an immediate requirement with one of our clients for the International Voice Process. Freshers and experienced are eligible. Currently, we are hiring for the Voice process for Freshers and Experienced only. Designation : International Voice Process Process : Inbound Voice Qualification : Intermediate Shifts -...