Guest Relations Executive

2 days ago

Gurgaon, India JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Guest Relations Executive
Work Dynamics

**What this job involves**:
Provide support to the AFM to ensure critical operational items are attended to within agreed time frames
To provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.
To assist with the site audits & floor walks to be undertaken on entire Client site
Assisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectified
Ensure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etc
Full responsibility of the site during the entire shift
Filing of site related documents including but not limited to challans, GRN’s etc
Ensure enough consumables stock is maintained on site & any shortfalls to be reported to the site lead
Ensure all processes are followed as per the Standard Operating Procedures of AON viz. Stationery, midnight snacks etc, material movement etc.
Timely submission of reports as requested by Asst Manager & Facility Manager
Ensure employee health & safety & related services
Ensure that appropriate vendor escalation process is followed
Ensure that all cleaning & maintenance schedules are adhered to
Ensure completing any specific responsibilities as specified by the managers

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

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