Client Relations Executive

2 days ago

Noida, India A.M.S. Inform Pvt. Ltd. Full time

**Roles and Responsibilities**:

- Help to resolve client’s query related to different verifications like Employment, Education and Criminal & Reference Checks.
- Ensure timely and accurate report delivery at defined productivity levels.
- Execute issue /query resolution and ensure proper documentation & follow-up.
- Ensure adherence to Client Service Level Agreements (SLAs).
- Identify, share and support operational improvements.
- Documentation
- Client Relation Management
- Portal Updation
- Coordinating between Vendors & Clients
- Responsible for work in the absence of Vendors(when the vendors are on leave)
- Vendor Management
- Following up with vendors by mail.
- Completing reports.

**Requirements**:

- Experienced and Fresher, both are welcome.
- Grammatically precise in written and spoken English.
- Good in MS Word.

**Keywords**:

- Vendor Management, Operations, Client Service, Client Relation, Customer Service, Customer Relation

**Job Location** - Noida, Sec - 135

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

**Speak with the employer**

+91 9654273814

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