
Program Coordinator
11 hours ago
This is a full-time on-site role for a Course Coordinator at GGE in Bengaluru. The Course Coordinator will be responsible for coordinating communication between universities, industry partners, and students, managing education programs, providing customer service, conducting training sessions, and conducting research related to course improvements.
Course Coordination and Management:
- Manage Google calendars for trainers to ensure effective scheduling.
- Oversee the Learning Management System (LMS) to ensure efficient course delivery.
- Provide ongoing guidance to trainers, addressing any questions or issues that arise.
- Monitor the progress of courses and provide feedback to teaching staff as needed.
Student Communication and Counselling
- Counsel students regarding course inquiries during the admission season.
- Manage the student journey from admission to course completion.
Stakeholder Networking
- Build and maintain relationships with various stakeholders, including deans, faculty, and students at the designated college.
Must-Have
- 1-2 years of experience in a relevant field.
- Fluent written and spoken English language skills.
- Excellent interpersonal communication skills.
- Knowledge of CRM and experience in the EdTech sector.
- Ability to multitask effectively.
Nice-to-Have
- Previous experience in student coordination or educational operations.
- Additional languages spoken, which could enhance communication with diverse student groups.
Expected Deliverables/KPIs
- Achieve batch strength through effective student counseling.
- Engage in 2-3 hours of daily student communication during the admission season.
- Successfully manage the student journey from admission to course completion.
**Qualifications**:
Communication and Customer Service skills
Education and Training background
Strong research skills
Excellent organizational and multitasking abilities
Experience in coordinating educational programs
Strong attention to detail and problem-solving skills
- Bachelor's degree in Education, Business, or related field.
Pay: ₹13,431.83 - ₹39,393.96 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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