Assistant Clinic Incharge

2 days ago

Indore Madhya Pradesh, India Dr Krishna's Cancer Healer Center Pvt Ltd Full time

**Job Title**: Assistant Clinic in charge

**Reports to**: Clinic in charge/Regional Manager

**Job Summary**:
The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.

**Key Responsibilities**:

- **Operational Support**:

- Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.
- Ensure all clinic areas are clean, well-organized, and fully stocked.
- Handle patient inquiries, complaints, and feedback professionally.
- **Patient Management**:

- Coordinate with doctors and support staff to ensure timely and efficient patient care.
- Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.
- Oversee patient records, ensuring accuracy and confidentiality.
- **Staff Supervision**:

- Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.
- Conduct briefings and provide necessary updates or training as required.
- Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.
- **Inventory and Supplies Management**:

- Monitor clinic inventory, including medical supplies and equipment.
- Place orders for restocking as necessary to avoid shortages.
- Maintain records of stock levels and coordinate with the procurement team.
- **Administrative Tasks**:

- Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.
- Oversee billing and ensure accurate processing of payments.
- Ensure compliance with clinic policies and procedures.
- **Quality Assurance**:

- Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.
- Coordinate with Sr. Management to implement corrective actions where needed.
- **Communication and Coordination**:

- Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.
- Communicate updates, policy changes, or important information to clinic staff promptly.

**Requirements**:

- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and clinic management software.
- Ability to handle stressful situations with professionalism and empathy.

**Other Requirements**:

- **Language Proficiency**: Proficiency in local languages is a plus.
- **Work Hours**: Flexibility to work shifts, including weekends if required.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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