
Customer Service Representative
1 week ago
**Main Activities**:
- Understand and acquire thorough knowledge of various products of the company
- Handling customer queries with right solutions
- Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process
**What are we looking for**:
- HSC or Graduate
- Fresher / 01 year experience of relevant work
- Good verbal communication skills in English and Hindi is must
- Excellent telephone etiquette and ability to demonstrate professional grammar and diction
- Good relationship skills with understanding of client service
- Proficient in using MS Office Software mainly Word, Excel, Outlook
- Good general knowledge of Banking sector will be an added advantage
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Flexible schedule
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
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