Restaurant Captain

21 hours ago

Bengaluru Karnataka, India RKGA STARZ PRIVATE LIMITED Full time

**Job Title: Restaurant Captain**

**Location: Indira Nagar, Bangalore**

**Salary: ₹25,000 to ₹30,000 per month**

**Education: Any**

**Experience: 2 to 3 years**

**Type of Properties: Restaurant**

**Responsibilities**:
1. Customer Service: Greet and welcome guests upon arrival, escort them to their tables, and provide menus. Ensure that guests receive prompt, courteous, and personalized service throughout their dining experience.

2. Order Management: Take and accurately record food and beverage orders from guests. Relay orders to the kitchen and bar staff, ensuring timely preparation and delivery of items.

3. Table Management: Manage table assignments and seating arrangements to optimize capacity and flow. Coordinate with the host/hostess and floor staff to ensure efficient seating and turnover of tables.

4. Team Leadership: Supervise and support the restaurant staff, including servers, bussers, and runners. Provide training, guidance, and feedback to ensure high standards of service and professionalism.

5. Problem Resolution: Address any issues or concerns raised by guests promptly and effectively. Resolve complaints, handle special requests, and ensure guest satisfaction.

6. Upselling: Promote menu items, specials, and promotions to guests. Encourage upselling and cross-selling to enhance the dining experience and increase revenue.

7. Quality Control: Monitor the quality and presentation of food and beverages served to guests. Ensure that all items meet established standards of taste, appearance, and freshness.

**Qualifications**:

- Minimum 2 to 3 years of experience as a Restaurant Captain or in a similar role.
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Knowledge of restaurant operations and service procedures.
- Ability to multitask and work efficiently in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.

**Contact Information**:
For further inquiries, please contact us at:

- Phone: 08062181390 / 9886970449

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Bengaluru, Karnataka (preferred)

Work Location: In person

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