Restaurant Captain

2 days ago

Bengaluru Karnataka, India Pebble Street Hospitality Full time

Restaurant service captains are responsible for customer satisfaction and providing flawless service to guests. Depending on the size of the restaurant, there can be more than one captain in the establishment, with each focusing on selected tables. To provide seamless service to guests, it can be important for captains to perform the following duties:
**Roles and Responsibilities**:

- Greeting and welcoming guests when they enter
- Thanking guests and conveying gratitude while they are exiting
- Explaining different menu items and offering recommendations
- Answering any questions about the ingredients of a dish on the menu
- Serving food and beverages to guests, if required
- Presenting the final bill to guests for payment
- Timing different dishes effectively to maximise the dining experience
- Addressing any guests complaints or requests

Pay: ₹18,000.00 - ₹19,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Banglore, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- 3years: 1 year (required)

Work Location: In person

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