Assistant Clinic Incharge

2 days ago

Telibandha Raipur Chhattisgarh, India Dr. Krishna's Cancer Healer Center Full time

Job Title: Assistant Clinic in charge

Reports to: Clinic in charge/Regional Manager

Job Summary:
The Assistant Clinic In charge is responsible for supporting the Clinic in charge in ensuring smooth day-to-day operations, managing patient care, overseeing staff, and maintaining high standards of service quality at the clinic. This role requires strong organizational skills, attention to detail, and a commitment to providing a positive patient experience.

Key Responsibilities:
1. Operational Support:

- Assist the Clinic in charge in daily clinic operations, including appointment scheduling, patient registrations, and managing walk-ins.
- Ensure all clinic areas are clean, well-organized, and fully stocked.
- Handle patient inquiries, complaints, and feedback professionally.

2. Patient Management:

- Coordinate with doctors and support staff to ensure timely and efficient patient care.
- Ensure that patients are well-informed about their appointments, follow-up care, and payment processes.
- Oversee patient records, ensuring accuracy and confidentiality.

3. Staff Supervision:

- Assist in managing clinic staff, ensuring they adhere to protocols and maintain a high level of professionalism.
- Conduct briefings and provide necessary updates or training as required.
- Schedule shifts and manage attendance, ensuring adequate coverage during operating hours.

4. Inventory and Supplies Management:

- Monitor clinic inventory, including medical supplies and equipment.
- Place orders for restocking as necessary to avoid shortages.
- Maintain records of stock levels and coordinate with the procurement team.

5. Administrative Tasks:

- Support the Clinic in charge in handling administrative tasks, including report generation, documentation, and filing.
- Oversee billing and ensure accurate processing of payments.
- Ensure compliance with clinic policies and procedures.

6. Quality Assurance:

- Regularly review clinic procedures to ensure adherence to healthcare standards and best practices.
- Coordinate with Sr. Management to implement corrective actions where needed.

7. Communication and Coordination:

- Act as a point of contact between the clinic team and external departments, such as HR, Finance, and Marketing.
- Communicate updates, policy changes, or important information to clinic staff promptly.

**Requirements**:

- Skills:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and clinic management software.
- Ability to handle stressful situations with professionalism and empathy.

Other Requirements:

- Language Proficiency: Proficiency in local languages is a plus.
- Work Hours: Flexibility to work shifts, including weekends if required.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

**Experience**:

- Healthcare industry only: 5 years (preferred)

Work Location: In person

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