Customer Service Representative

10 hours ago


Nashik Maharashtra, India Haraay Solutions private Limited Full time

Greetings customers & they attend promptly to customers queries and assist them with their needs. - Communicating order details to kitchen staff. - Provide excellent customer service to guests. - Prepare Orders as per SOP (Standard Operating Procedure) for which we will give training. - Ensure Outlet hygiene is maintained properly. - To handle food items properly and maintain food safety standards. - Confident to handle customer inquiries, orders, complaints and questions. - Managing sales processes through specific software & They have to take care of the Cash Counter as well. - Manage and develop new customers, CSR gives each guest a personal recognition. This could be in the form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", and “Ma'am". - They are required to serve customers as per their orders. Pay: ₹15,000.00 - ₹18,000.00 per month Application Question(s): - Degree in hotel management **Education**: - Bachelor's (preferred) **Experience**: - Restaurant management: 1 year (required) - Customer service: 1 year (required) **Language**: - English (required) - Hindi (preferred) Work Location: In person



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