Customer Service Representative

2 weeks ago

Nashik Maharashtra, India Haraay Solutions private Limited Full time

Greetings customers & they attend promptly to customers queries and assist them with their needs.
- Communicating order details to kitchen staff.
- Provide excellent customer service to guests.
- Prepare Orders as per SOP (Standard Operating Procedure) for which we will give training.
- Ensure Outlet hygiene is maintained properly.
- To handle food items properly and maintain food safety standards.
- Confident to handle customer inquiries, orders, complaints and questions.
- Managing sales processes through specific software & They have to take care of the Cash Counter as well.
- Manage and develop new customers, CSR gives each guest a personal recognition. This could be in the form of memorizing names of the customers or addressing them with the correct salutations, such as "Miss", "Sir", and “Ma'am".
- They are required to serve customers as per their orders.

Pay: ₹15,000.00 - ₹18,000.00 per month

Application Question(s):

- Degree in hotel management

**Education**:

- Bachelor's (preferred)

**Experience**:

- Restaurant management: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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