Customer Care Executive

2 weeks ago

Mumbai, India Achieeve.com Full time

JOB TITLE

Customer Care Executive

REPORTS MANAGER

Customer Care Manager

DIRECT REPORTS IF ANY

None

JOB PURPOSE

Responsible for verifying documents and maintaining data. Ascertain the verification process as

per client guidelines. Liaising with the client and network marketing companies for a smoother

business flow.

ACCOUNTABILITIES

∙Outbound calling to customers to verify their profile.

∙Resolving customer queries.

∙Co-ordinate with network marketing companies and clients with respect to different

requirements.

∙Preparing MIS reports on daily, weekly and monthly basis.

∙Data Maintenance

∙Coordinating with multiple stakeholders.

QUALIFICATION

∙Any Graduate

JOB KNOWLEDGE, SKILLS & EXPERIENCE

∙Good communication skill

∙Well versed with MS Office (especially MS Excel)

∙Knowledge of MS Access would be added benefit

∙Good overall computer knowledge

∙Experience with 1 to 2 years

∙Well versed with background verification profile if experienced

∙Should have Customer Service experience.

Experience: 6 months
- 2 Years

Location: Malad, Mumbai Maharashtra

Shift: 11 am - 8 pm shift and it will be 6 days working with 1 weekly off (on any weekday)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.45 - ₹27,000.15 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400064, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91 9967364096

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