Customer Relationship Executive

8 hours ago


Patna City Outer Patna Bihar, India BUDHA SHAKTI Full time

**Key Responsibilities**:

- Build and maintain positive relationships with customers.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Assist customers in understanding products/services and resolving any concerns.
- Coordinate with internal teams (sales, service, accounts) to ensure timely delivery of customer requirements.
- Maintain accurate records of customer interactions and transactions.
- Follow up with clients for renewals, feedback, and satisfaction surveys.
- Support sales and marketing activities to enhance customer engagement.
- Identify potential upselling or cross-selling opportunities.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person



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