Customer Relationship Executive
2 days ago
Job Responsibilities:
A customer relationship executive (CRE) builds and maintains relationships with customers. Understand customers' needs and wants to build strong relationships. Respond to customer complaints and inquiries quickly and efficiently. Work with the sales team to identify new business opportunities. Interact with customers directly, using strong written and verbal communication skills. Negotiate with customers to resolve issues and ensure satisfaction. Assess customer feedback and make improvements. Prepare reports on activities and present to senior management. Manage leads and team tasks. Record customer contacts and conversations.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Telemarketing: 2 years (preferred)
**Language**:
- English (preferred)
**Location**:
- Saguna More, Patna, Bihar (preferred)
Work Location: In person
**Speak with the employer**
+91 9661993929
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